Shipping

The Products will be delivered by DHL/GLS/BARTOLINI (or other couriers). Delivery times and methods are those generally applied by the aforementioned courier.

Shipping costs will be borne by Manifatture Twins srl.

Once the Products have been dispatched, Manifatture Twins srl will inform the Client by e-mail of this, explaining how to track progress.

Where dispatch is delayed for reasons beyond Manifatture Twins srl's control, the Client will be advised promptly by Manifatture Twins srl’s customer care team.

Manifatture Twins srl will deliver the purchased Products to the address provided by the Client and according to the delivery methods set out below.

The products will be dispatched by the aforementioned courier.

Delivery will be scheduled for between three and five business days from the date on which the order was confirmed by Manifatture Twins srl. Express delivery is not currently available.

Manifatture Twins srl shall not be liable for any delay due to events, acts, facts or circumstances that were unforeseeable at the time the contract was concluded, unavoidable or beyond its control (e.g. strikes, riots or natural disasters, etc.). In such circumstances, Manifatture Twins srl will promptly inform the Client of the new delivery date and will make every effort to fully perform its contractual obligations.

For the purposes of the General Conditions of Sale, delivery is deemed to have taken place upon the signature confirming receipt of the products at the agreed delivery address.